At Legend Volkswagen we go above and beyond to provide every customer with an exceptional shopping experience. But what does that level of service look like on a daily basis? We invite you to learn more from our customers here.
5 out of 5 stars
I recently got a 2012 Audi S4 from Brian Paige at Legend Audi. This was the 2nd vehicle that I have gotten from Brian in the last 11 months. I would never even consider buying an Audi from any other dealer than Legend, and will continue to use Brian for life. I have had 2 wonderful experiences with Brian. Not only did he get me the cars I wanted quickly, but for LESS money that I expected...Both times! Brian is the absolute best person to buy a car from bar none! He is nice, honest and quick with a smile. Legend offers a very friendly, low pressure buying experience. I cannot say enough good things about my buying experience at Legend. I have had a lot of experience with buying new vehicles in the past....I have had 15 cars in the last 10 years and many of my experiences with car dealers have TERRIBLE. Thank You Brian for making me one happy man, AGAIN!... More
Audi Legend staff is awesome. They solved by problem in a very professional manner. My new Audi 2011 had transmission problems and the Legend team work with Audi to get me a brand new 2012 Audi. Legend sales and service departments looked out for us and make sure that our experience was very positive. I highly recommend this dearlership.
A very friendly, knowledgable and low pressure sales experience. Philip was very patient with me given I was undecided on 4 different models to choose. Brian helped explain the price and took the time to show me the available inventory on the east coast. Gave me a fair price on my trade in. An overall pleasurable experience.
The entire staff at Legend was a pleasure to work with. I have been a customer for the past 15 years and always get treated like I am family. Their prices are always competitive and they are very accomodating. Simply put, Brian, Ed, and the entire team can't be beat.
We had one of the easiest, hassle free, and professional car buying experiences from Legend Audi. We had been shopping around for a 2012 Q5. Since they are very hot right now, finding the car we wanted, with the options and color, was very difficult. If we did find the car, other dealers tried to rip us off by selling it at or above MSRP, despite Truecar and other online prices showing much much less than their offers. One dealership told us they had the car, took a deposit and disappeared for a few days, only to come back and tell us they didn't have it but could get us into a car that was $2000 more. Anyway, we called Legend after looking all over the Tri-State area. I initially had reservations about even dealing with Legend because of a bad experience years ago with the VW component. We quickly found out that the dealership had new management led by Brian Paige. Charles was our salesperson, and the entire negotiation was conducted over the phone and email over the course of about 30 minutes. Very very easy. They had the car we wanted, they offered a fair price considering the market for the Q5, and were very thorough in explaining how the transaction would take place and how to structure the deal financially. All the paperwork was emailed to me, and at my leisure at home, I completed it and sent it back. Again, very easy process without any of the back and forth nonsense typically found at other dealerships. None of that "I'll go talk to my manager to get a lower price" game. When we took delivery a few days later, we were very impressed by the thorough walkthrough and explanation of the cars features by Charles. Signing the papers was painless and actually somewhat enjoyable with the personable David. He did the typical routine of offering warranties and accessories, but it was quick and there was no pressure at all to buy. Simple simple simple, with no hassle at all. It literally took under 3 hours when all was said and done to find the car, negotiate the price, handle the initial paperwork, take delivery, ask lots of questions, and sign out the finance agreements and forms. Brian really has transformed this Audi dealership, and made us happy to buy from a Long Island dealer again. All the other Audi dealerships on Long Island are the pits--scum to put it mildly. We actually started looking around upstate, in NJ and CT just to get away from the LI Audi dealer games. Legend brought us back.... More
Very simple and enjoyable process. I dealt with Ed the sales manager and he gave me a great price upfront with no haggling. When I picked up the car the deal remained unchanged and they spent plenty of time with me making sure I was able to understand and use all the features. When I left - I felt very comofrtable with my new Audi. Thanks to Michael, Ed and everyone at Legend.
It was a real pleasure working with ed jaffe. Kept his word on everything about getting my new 2012 A5. I would recommend ed to go and get a car.
This dealership was very professional and everything was done in a timely manner. I got the car even before I was due to get it! They are a strongly recommended dealer!
I requested a test drive through the website and received an email from Michael P. asking when to schedule. He was very helpful, personable, and best of all not pushy. Nothing irritates me more than a pushy car salesman. He answered all my questions. I have yet to purchase a vehicle as I am still looking around, however, I recommend dealing with Michael.
I just leased a new 2011 Audi A4 from this dealership. This is the second car in a row I have leased from Ed at Legend. Ed Jaffe is the best dealer I have ever dealt with in my entire life. His attention to customer service and his quality of work was absolutely exceptional. I had received the BEST price for this car, and I know this because I shopped the same deal around to multiple dealers. Everyone in this place was VERY friendly, (even the FINANCE guy, hah). My overall experience was ABSOLUTELY GREAT and I will be a customer here for MANY years to come!... More