Customer Testimonials
Great customer service as always. I recently moved from Lindenhurst to Islip, but refuse to go to any other VW dealership.
Excellent service quick response. Everything was right nice and easy the Joseph he’s very helpful.
Very friendly, quick and great pricing. Staff is ver knowledgeable and will work to create the best fit.
Every step of the process was great. From Victoria in sales, to Ivy with finance I felt comfortable and taken care of every step of the way. All aspects were explained meticulously and questions were encouraged to make certain I was happy with the deal on the vehicle.
The services is excellent and Heather is always a great help. John the technician is very knowledgeable.
Service was outstanding. Everyone was patient and wonderful. Michael and Brian and the rest of the team were wonderful to work with. Overall very happy with my experience and my new car.
They are reliable, efficient and very pleasant. Heather is lovely.
They are really great at dealing with the issues I had with my car. Very professional and polite!! Joe and Heather are both amazing!! Always make you a priority!!
Very welcoming and neat facility. Sales persons are very cordial and not pushy for a quick deal. Had a very good experience with my recent purchase.
Joe and his team are the very best!!
I bought my car from a different dealership and went here on a whim for maintenance. Great communication and customer service. Heather is very thorough!!!
Very helpful, efficient and friendly. They answered all of my questions, handled my service flawlessly while keeping me updated.
Heather is a pleasure to work with and a true asset to your company
Me and my daughter had a great experience with Jessica and Ivy, very professional and no funny business. I would recommend Legend Auto Group to family and friends. Truly, Jacqueline and Joanna
VERY GOOD DEALER SHIP THEY TAKE THEY TIME AN EXPLAIN THE SERVICE MY CAR NEEDS AND THEY ALSO DO A GOOD JOB SERVING MY CAR TY
Excellent customer service. Can't say enough good things about the communication with me and the professionalism and honesty of the staff. Heather is amazing. They work with you to see what is covered under warranty. Honest and open about out of pocket costs. Makes me feel special when I go there.
They are very pleasant and accommodating. I would recommend this VW dealership 100 %. The women at the front desk was very nice.
My experience with Joe was incredibly professional and he answered all of my questions, and explained it throughly.
Excellent! Courteous , friendly, efficient service. The ladies in the showroom, all of them were so helpful and pleasant to work with.
I have purchased 4 cars at this dealership because of your fantastic staff, customer service and of course the quality of your cars. My latest purchase was the easiest of all. Jessica was super knowledgeable and extremely competent. She covered all the bases effortlessly! She's a great combination of intelligence and personality. She really listens to what the customer is looking for in a car and delivers! In addition, as a woman who is not savvy with repair issues, I really appreciate being able to call service and speak to knowledge people who really want to help. Specifically, Cathy Hagan. ...
As usual Joe Bernard in service and Guy master mechanic were professional and easy to work with
Everything was excellent and very fast. All work was explained and cost told before. No Suprised!!!!
Service was super easy to set up. Drop-off was a breeze. The car was ready when promised. Service was completed flawlessly. Great service. Thank you, Legend!!!
Great service—-service advisor and technician were excellent. Was a little disappointed with the lounge, only two tiny chairs? Overall Great but 2 tiny chairs????
Pleasure to deal with, and great follow up. A hassle free experience and car came back FIXED & CLEAN. Thanks Legend
Brought my car in for a warranty issue. Heather, the Service writer, guided me through the process, accommodating my special circumstances, and executed flawlessly. She & her team delivered flawlessly. Many thanks to them all
Service department, especially Heather was courteous, professional and a pleasure to work with. Be back for all my Volkswagen needs. I brought my 2017 Jetta in for 70k service. Jetta was returned to me clean, shiny and purring like a kitten. I highly recomend Legend for all your buying and service needs
I have been going to Legend VW for at least 8 years. We have bought a total of 4 cars there between me and family. All were a very painless and pleasant experience. We all continue to take tge cars to their service. Since they are always explain everything. Quote everything before work. No surprises. Tge service consultants always keep you informed of progress and they are always in a good mood. 10stars
Always a great experience when I bring my car in for service. Done in a timely manor and serve is completed to satisfaction. I drive out of the way to have my car serviced at this dealership even though I have another dealership less than 1 mile alway.
Legend Auto service is like no other. They are problem solvers. The team care about taking care of customers. owning a VW bought from Legend is effortless.
Superb!!! I brought my car in for service early one morning. I was greeted with a nice smile by the professional staff that took my information. My overall experience was wonderful. Thank you Volkswagon staff for truly being so pleasant. Annette B
Sales and service are top notch. Ive been going to this dealership since 2003 and we are on our 3rd car with them and we have no complaints!!
Service is always great and quick! Incredibly helpful when I bring my car in for service! I was in out and they are always accommodating to my schedule!
Scott and Heather took great care of me as always! Would definitely recommend this dealership to have service done on your car! my number one place to go for all my service needs.
Had me in and out very quickly. Staff was extremely kind and escorted me to nice waiting area. Gave me a complimentary wash. Definitely a cut above other places
Brian Siegel is the salesman I’ve always dealt with. This is my 4th vehicle I have leased with him. The staff treated us like family .Totally satisfied with the whole experience .
Professional friendly upbeat atmosphere. Quick easy no xxxxxxxxx. Beautiful dealership. Every one I met was I. Perfect sequence with the process. In & out timely
Professional friendly upbeat atmosphere. Quick easy no xxxxxxxxx. Beautiful dealership. Every one I met was I. Perfect sequence with the process. In & out timely
Very trustworthy. They do quality work. They were able to address and fix the problem with my car. The injectors were faulty and it was replaced under warranty.
Heather was terrific and very efficient. She helped me schedule my appointment for an oil change and recall. When I arrived at dealership, she assisted me to the waiting lounge and notified me when work was completed.
It was the best experience Heather was my service advisor and was awesome professional explained everything and accommodated my whole experience will be back !!
A simple and easy process regarding last service. Early morning drop off and picked up later that day. Also got TPS light warning off that day. Thanks.
I’m so happy the starter was quickly replaced in my Tiguan and the service wash has my girl so shiny! I am a sales and service customer here. Very happy!
Great great Excellent service, very clean facility, courteous & knowledgeable staff! We’re extremely happy with Legend & know our Tiguan is in exceptional hands! Thrilled they’re close to home.
I have just leased my second vehicle with Legend and I could not be happier. I first met Brian three years ago and I can honestly say he made my first lease the most efficient and pleasant experience I have ever had with a dealer. For my second vehicle I again worked with Brian in addition to Ivy. Again they, together, made this experience easy and conformable. They are rock stars and I look forward to working with them in the future as they have gained my loyalty.
Great service, fast, efficient, car was cleaned, followed up with questions and called when they needed additional information. Just an overwhelming easy and pleasant experience. Great!!
Michael is one of the nicest salesmen I have ever met. He was patient and knowledgeable. I would highly recommend him and the dealership. Very happy with my brand new car
The review must be about what a great salesman Mr. Pierre Yrad is!!! This young man was extraordinary at the opening and closing of a deal. He was confident, Honest, Knowledgable about the product, Trustworthy, a Great listener, Conscientious, and showed respect and empathy toward my concerns. I had a great experience with Pierre at Legend Audi. I had already been to two Toyota dealers and was set on purchasing my fourth Toyota 4Runner. I was very dissatisfied with Toyota and its Tactics that I jumped right into the competition. Upon visiting Audi on Friday, 12/30/22, and meeting Pierre I found ...
Brought my vehicle in for a recall. Was called first thing in morning to let me know vehicle was in shop. Received a call a few hours later to let me know vehicle was done. Very smooth transaction from bring in vehicle to pick up. Very courteous!
Service & parts staff are knowledgeable and very nice. They are excellent with contacting you when they say they will. The Amityville facility is looking good.
It was an extremely smooth experience at Legend VW and Mike P. He was an excellent partner to work with who explained everything and didn’t try to upsell. Great team and would definitely recommend.
Courteous! It was a good experience from drop off to pickup. Great followup. Clear communication. And the car was cleaner than when I brought it in.
If you buy a VW, buy it from here because the service is outstanding. They are extremely patient and courteous. A clean, modern facility. They have a silent waiting room where you can watch TV or do work on tour laptop with their free WiFi.
Excellent service! The team at Legend, particularly Heather, were absolutely fantastic at keeping me up to date with my service and maintenance. They were incredibly hospitable and professional. I’ve been using Legend service for 6 years and will continue to do so!
Legend VW squeezed me in at a busy time and took good care of a tire issue. Heather kept me informed and I was in and out in no time. Very grateful.
Legend called to remind me I had my NYS inspection coming up. I made an appointment for the next week where they performed the inspection, a recall and an oil change. It was all completed in a timely manner. Heather kept me informed throughout the process.
My Tiguan was in due to a recall. Heather was a delight to work with. She kept me informed. They even washed my car. Thanks!
Legend Porsche is the last Porsche dealership in the Metro NY area that provides caring, personal service. We brought them a 991 that required major engine work. They went every extra mile to find the exact problem and effect complete repairs in the most timely and cost-effective manner possible. We need to give special thanks to Jackie O, our Service Adviser, and Joe B, the Service Manager. They are the finest type of Brand Ambassadors, representing Porsche and providing a level of customer-centric care that has become an extreme rarity at the big, impersonal dealerships. Legend remains dedicated to the customer ...
Excellent service from everyone! Highly recommend Legend! From sales to service, everyone is polite and knowledgeable. Easy to use their website and make appointments for service.
Engine light went on 2015 VW Jetta. Service checked car and diagnostics and explained the problem. Car was fixed and all set to go the following morning. Service people were great. Highly recommend. A++++
My recent experience was very satisfying and stress free. I was made aware of any changes in the service before it was performed. I would definitely recommend them to all family and friends.
After visiting several Porsche Dealers, my wife and I came to Legend. We were greeted by Jessica who from the start was attentive and patiently answered each and every question without any sales pressure. One of the best qualities to Jessica's credit is after the sale. There was follow up paper work that Jessica followed to its conclusion. Also I might add Jessica answered her personnel cell each and every time we had a question about some of the features to the 2023 Macan T. Thanks Jessica Anthony and Wendy C
Edward Jaffe was the sales representative that I dealt with, and he helped me through every step of the process, remaining extremely professional while doing so. I would highly recommend this dealership, and it was actually my second time purchasing a vehicle from them.
Great service. Friendly and diligent staff. My car was spotless when they returned it to me. I would recommended to everyone I know. Conveniently located.
I’ve owned many other new make and model cars over the years, but Legend Volkswagen is the best so far! Heather was very polite, knowledgeable and very helpful. Service was outstanding.
Dependable and accurate service from this dealership. Heather is always knowledgeable about what service my car is due for, communicates with the mechanics and calls with explanations and cost before any work is done. Appointments are always on time, dealership is spotless, and all mechanical work was done to perfection. Car is always returned washed, both inside and out- a really nice perk. Scott, the service manager is always available to answer any questions ,is always helping customers out and is visible at the dealerships. Legend’s service center has kept all our cars in top shape- we have full ...
Everything went smoothly no problems , Alexa was very helpful and kept me well informed. Over all a great experience. Will be back and when my lease is up I will check here 1sr
Service for vehicle. Heather is the best. I waited and was kept informed and service done in quick time. Would highly recommend this dealership for their service.
Not my first time at the dealership for service. Have dealt with Heather each time I’ve been there and she always goes above and beyond to make sure I’m kept aware of what is going on. Every time I come to the dealership for service I know I’m getting the best of the best. If I need anything done with my Volkswagen, Legend is where I’m going!
Thank you to Eric and the rest of the Legend Autorama team. I worked with Eric to purchase my car online and have it shipped to Ohio. I had been on the hunt for a specific model, interior and exterior color combination and one popped up at Audi of Massapequa. Eric was extremely helpful and patient with me as I worked through the process of purchasing, wire transfers and shipping. Communication was great and he made sure I was very comfortable with the process. If you find a vehicle at Legend AutoRama and need it shipped, rest assured they will ...
Wonderful experience here! Service scheduled me in for an appointment for my recall right away. When I came in, Heather took care of me and was super kind and professional. A great service department is not common now in days but thanks to Heather & Legend VW, I found my go to dealership!
This was my first service visit with my VW at Legend VW. I had such a great experience from the start. Booking the appointment was a breeze. The representative answered all my questions and did not give me a hard time when I needed to change it. I scheduled my oil change as a drop off. They took my car right away and contacted me when it was done. Pick up was just as easy. My paperwork and car was ready to go. I would highly recommend Legend VW for your service needs.
Excellent service! Soon as I walked there was friendliness and concern about my car. Mechanic took care of everything. Best part after service they wash and vacuum your car.
A wonderful experience from the moment you walk in! Recently purchased a VW Tiguan and worked with Ed Jaffe. He made the entire daunting process of purchasing a new car so simple and pain free. The entire team there is amazing from the salesman to the finance department. If you are looking at VW, Audio or Porsche I highly recommend making this dealership your only stop! My husband and I shopped around before coming back to Legend because of their excellent costumer service.
This dealership is one of the best dealerships I’ve done business with. The customer service is superb. Always keeping you informed step by step on what is going on with your vehicle. Can’t get any better service than that
Legend is always professional, courteous, and on time. They are all excellent sales and service people. I will be leasing from them again. Thanks Legend
Excellent service & very professional I found the whole experience very pleasant. I would certainly recommend this dealership to my friends if & when they are in the market!
I’ve been a customer for many years since I’m a VW/Porsche lover. These guys always take good care of my cars and they always communicate quickly to let me know if and what needs to be done. Definitely one of the best places to take your car.
Heather has been nothing short of fabulous! I have been to the dealership 3 times and every time it has been been an absolute pleasure! She has restored my faith in the VW brand as the dealer we leased the car from was awful
Had the most amazing seamless experience. Brian made leasing a vehicle stress free. The entire team was professional and knowledgeable. I would definitely recommend Legend Porsche Audi VW to my family and friends!
Great service, very responsive and attentive to details. The service team was quick to attend my demands, they had a loaner available free of cost, and washed my car before returning it.
The entire team was incredibly attentive, derail oriented, went out of their way to be of assistance, and followed up beautifully. The owner, Michael Siegal, personally expedited this transaction.
Great experience , looking forward to my next visit.The service Manager was exceptionally kind, pleasant and knowledgeable. She answered all of my questions. I hope she will have a long future with VW
Heather! Excellent service, I didn’t have an appointment but they took my car in. Gave me a ride home, few day later my car was ready. The for the whole time they kept me abreast of the situation.
Great people at vw. Very courteous. I needed to get my flay tire changed and they fit me in theirr schedule the next day. I highly recommend the service department.
I bought my ‘21 GLI here last year, after searching for one for over 4 months. They were very gracious and patient with me through my entire appointment. They worked with me to make sure I understood everything and answered every question I had. (This was my first time buying from a dealership & doing it alone.) I brought my car in for the first year services, everyone was incredibly sweet & the service was done SO fast I couldn’t believe it. As someone who’s always had anxieties about car service & being taken advantage of by mechanics, everyone here ...
We had a great experience at Audi Massapequa with the purchase of our new vehicle. Ed Jaffe was extremely helpful and professional, completing a sale for us in just a short time. We will be returning customers in the future.
They updated me throughout and were very fast at getting me an appointment as soon as possible and also very fast at getting my car back to me
Louis was very helpful and very informational when I went to the dealership. He gave me all of my different options and advised which would be my best option. This location is very beautiful and well kept. I was nervous to car shop but he did everything for me, kept me informed and it was a very easy transition. Definitely recommend.
Everyone was very helpful, especially our salesman Louis. He was very responsive with our needs.
Heather handled my service request for my 2022 VW Taos without a hiccup!! Heather is extremely professional, very knowledgeable and a pleasure to work with! I am a repeat customer of Legend…this is my second VW! Sales Specialist Brian Siegel rocks!
Best customer service around - They sent an Uber last minute bc my ride was late…it was a Friday and they knew they would be closed until Monday, so gave me a call and sent a car 9 mins later for a ride! Thank you Heather and team!
Very happy with the service! Jessica was our sales person and she was very helpful. She answered all of our questions and concerns. We had recently attempted to buy at another dealer where the service was awful. At Legend we never felt any pressure to buy and they provided us with solitons to keep us in our budget! I will definitely recommend Legend Audi/Volkswagen.
Always the best and most profession in sales and service. I’m on my 7th VW and looking at an 8th. Michael and his staff always make it so seem less to buy/lease a vehicle. Then his service staff go above and beyond to make you feel like you’re the most important customer in the dealership.
Great experience working with Louis and the Legend Auto Group. Everyone was very helpful and it was a quick process.
Was really impressed with this Legend service center. Making an appointment was so easy with the online schedule. The reps in the service center could not be nicer. Really good experience!
Leased a 2022 VW Tiguan from Luis. Had a great experience; very fair prices, good customer service, and nice dealership. I would recommend shopping here!
Great service department but the showroom was in its final stages of renovation.
I just pickedup my 2022 porche cayenne s platinum edition turbo last Friday ,oh my gosh this jeep is excellent .Jessica was very nice and professional great customer service from start to the end of the sale i,m very happy
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